User Privacy and GDPR Requests
General Regulation on Data Protection of the European Union, known by the acronym GDPR, is a Data Privacy regulation to protect all data of citizens of the European Union.
Since May 25, 2018, the General Data Protection Regulation (GDPR) (EU) 2016/679 has become applicable in relation to the processing of personal data.
We guarantee the privacy of your data through encryption technologies, as well as its confidentiality, so they will never be transmitted to third parties. They will only be used in the context of the exclusive purpose for which they were submitted by the user.
What kind of information we collect.
We receive and store the information you add to our website or provide us in any other way. In addition, we collect the IP address used to connect your computer to the Internet; login data; email address; password; computer and internet information and purchase history.
We may use tools to measure and store navigation information, including page response time, total visit time on certain pages, information on interaction with the page and the methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication); payment details (including credit card information), comments, feedback, recommendations and personal profile.
How we store this information.
When you provide data on our website, as part of the procedure, we collect the personal information you provide such as your name, address and e-mail address. Your personal information will be used for the specific actions mentioned below only.
We collect this Personal and Non-Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing assistance and technical support;
To be able to contact our Visitors and Users with general or personalized notices related to the service and promotional messages;
To create aggregated statistical data and other aggregated and / or inferred non-personal information, which can be used by us or our business partners to provide and improve our respective services;
To comply with any applicable laws and regulations.
Where we store, use or share the personal information of website visitors.
Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information can be stored in the Wix.com database. Wix.com stores your information on secure firewall servers.
Wix.com complies with PCI DSS (Payment Card Industry Data Security Standards (PCI DSS) rules and is recognized as a tier 1 vendor.
PCI DSS is an information security standard for organizations or companies that accept credit card payments. This standard helps to create a secure environment, improving the quality of cardholder data and reducing credit card fraud.
How we communicate with site visitors.
We will be able to contact you to help you solve any question related to your account, for surveys or questionnaires, for news about our company or for any other reason that is necessary, according to the law. For this we can contact you via email, phone, text messages or mail.
Tracking technologies (for example, cookies, flash cookies, web beacons, etc.,) used on your website.
It is important to know that external services, such as Google Analytics or other technologies, may have their own policies regarding the collection and storage of information.
How you can withdraw your consent / Questions and contact information.
+351) 21 603 20 85, or send us a message through our contact form.
The changes will be put into practice immediately after the change on our website. If we make changes regarding the subject of this policy, you will be informed so that you are aware of the information we collect and how we use it.